Abdullah Okuyucu is a recently accredited Civil and Commercial Mediator with a distinguished background in business ownership, customer relations, and operational leadership. With over three decades of entrepreneurial experience across the food and beverage, retail, and travel industries, he brings a unique combination of business insight, cultural sensitivity, and practical negotiation skills to mediation.
Known for his calm demeanour, problem-solving mindset, and ability to connect with people from all walks of life, Abdullah offers an empathetic yet outcome-focused approach to conflict resolution. His mediation style is adaptive—ranging from facilitative to directive—depending on the needs and dynamics of the parties involved.
Abdullah is the founder and director of Wallington Express, a multi-award-winning takeaway business in London. He has consistently demonstrated success in managing teams, resolving disputes, and fostering customer loyalty through transparent communication and high service standards.
In addition to his food industry leadership, Abdullah has owned and operated businesses in travel services and fashion retail, including a travel agency accredited in airline, ferry, and train ticketing. His ability to navigate regulatory systems, supplier negotiations, and multicultural teams makes him a valuable asset in commercial mediations.
He has also undertaken formal mediation training with the ADR Group and holds certifications in food safety, workplace health, and supervisory management—underscoring his commitment to professionalism across sectors.
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